LawHub Advantage not detected by 7sage

Rkhanafridi04Rkhanafridi04 Core Member
in Technical Problems 4 karma

I purchased LawHub Advantage AFTER I linked my 7sage account to my LSAC account. However, I still receive this message in 7sage, despite having purchased LHA:

"Your account must be linked to an active LSAC LSAT LawHub Advantage account to access licensed materials. Please link your account to avoid any interruption in service.

You successfully linked 7Sage to your LSAC account, however your LSAC account does not have an active LawHub Advantage subscription. Please purchase or renew LawHub Advantage on your LSAC account directly from LSAC by logging into lawhub.lsac.org, then tapping on your name in the top right corner, then “Upgrade to LawHub Advantage.”"

Anyone have the solution to this?

Comments

  • Agnes - Student ServiceAgnes - Student Service Member Moderator
    423 karma

    Hi @Rkhanafridi04

    I just sent you an email to help with the linking issue—please check your inbox when you get a chance. If you don’t see it, feel free to let me know and I’ll resend it. Thanks!

  • gracecordell04gracecordell04 Core Member
    3 karma

    Hi, I am also having this exact same problem right now. Is there any way I can fix it? Thanks!

  • sanique.rowesanique.rowe Member Student Services
    268 karma

    Hi @gracecordell04,

    I just replied to your message to help get this resolved! If you don’t see it, feel free to let me know and I’ll resend it. Thanks!

  • roseobrien2003roseobrien2003 Core Member
    2 karma

    Hi, I have the same issue!

  • sanique.rowesanique.rowe Member Student Services
    268 karma

    Hi @roseobrien2003 ,

    I just sent you an email to help get this resolved! If you don’t see it, feel free to let me know and I’ll resend it. Thanks!

  • josiahrswainjosiahrswain Core Member
    2 karma

    I have this problem as well

  • Agnes - Student ServiceAgnes - Student Service Member Moderator
    423 karma

    Hi @josiahrswain

    I reached out via email to address the issue. Please check your email inbox. Thank you!

  • jnvjnv Core Member
    2 karma

    I'm having this issue too. Can someone reach out to me on how to resolve this please?

  • Mary - Student ServiceMary - Student Service Member Administrator Student Services
    1031 karma

    @jnv I reached out via email. Please let me know if you did not receive it. Thanks!

  • davidwlflemingdavidwlfleming Core Member
    3 karma

    Same issue here unfortunately. Any of y'all found the solution yet?

  • hannounmhannounm Core Member
    2 karma

    I'm having the same issue as well!

  • Cherry - Student ServiceCherry - Student Service Member Administrator Student Services
    1710 karma

    @davidwlfleming @hannounm I have responded to your email to help resolve this. Please let me know if you did not receive it. Thank you!

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