Transferring to new website

alfalfa123alfalfa123 Core Member
in General 9 karma

When I log in to the new 7sage website it says that it looks like I have a subscription to the old website. How do I move my subscription to the new website?

Thank you!

Comments

  • alfalfa123alfalfa123 Core Member
    9 karma

    I figured it out!

  • surenyanmayasurenyanmaya Core Member
    4 karma

    how did you do it?

  • raunakmandal10raunakmandal10 Core Member
    4 karma

    ^^^

  • aakash2003.chaakash2003.ch Core Member
    2 karma

    They have an email that you email asking for a transfer of your subscription. I believe it is studentservices@7sage.com

  • laurynmanigolaurynmanigo Core Member
    5 karma

    https://7sage.com/users/settings/billing

    This is the link to transfer to the new site. It worked for me, but it looks like it's going to charge me again for the month....? It says I will owe $46. Does this come up for anyone else?

  • J.Y. PingJ.Y. Ping Administrator Instructor
    14517 karma

    @laurynmanigo No, we're not asking you to pay twice.

    What transferring billing does is to push back the next date on which you get billed again. You get charged a prorated fee based on how far back the next billing date gets pushed. ​

    I don't know about your case specifically but let's pretend that you last paid on June 6. That would mean that you were paid up through July 6 (a month). If you transfer today, June 23, the next date that you'll get billed again is July 24. ​The difference between July 6 (original next billing date) and July 24 (new next billing date) is the extra days that the prorated fee is for.​

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