No email from new 7sage site

isaac.ostlundisaac.ostlund Core Member
in Technical Problems 9 karma

Hey everyone,

No matter how many times i ask for it to send or resend the email to create a new 7sage account I dont get anything (in spam or anywhere) for my email address. I know its the right one. Anyone else?

Comments

  • AaronV03AaronV03 Core Member
    16 karma

    I am having the same issue

  • Cherry - Student ServiceCherry - Student Service Member Administrator Student Services
    edited June 23 1710 karma

    @"isaac.ostlund" I am so sorry for the trouble. You should be able to log in using the the 'Log in with Google' option as well.

    image

    Can you please try this option and let me know if you are still having issues?

  • isaac.ostlundisaac.ostlund Core Member
    9 karma

    @"Cherry - Student Service" said:
    @"isaac.ostlund" I am so sorry for the trouble. You should be able to log in using the the 'Log in with Google' option as well.

    image

    Can you please try this option and let me know if you are still having issues?

    It works. I thought to try that but was worried since it wasnt how i made my last account the "transfer" for billing would not work. It seems to have been fine, since my email is gmail anyway, perhaps.

  • rachelwinner22rachelwinner22 Core Member
    2 karma

    Has anyone been able to transfer their core package over? I got logged on through using my Gmail but I want to transfer my package I purchased. I contact customer service but it says I will hear back within 8 hours. Has anyone gotten it to work yet? If I start doing tests and modules on the new site without the billing being transferred over yet, will it all still save once the billing does transfer?

  • sanique.rowesanique.rowe Member Student Services
    267 karma

    Hi @rachelwinner22,

    I responded to your message regarding the transfer. Please feel free to reach back out if you haven't received it!

  • gie.wilson925gie.wilson925 Live Member
    2 karma

    I'm having the same issue as @rachelwinner22, can I get some help @sanique.rowe?

  • snikas23snikas23 Core Member
    4 karma

    For anyone who might be looking at this thread for an answer that does not require logging in with Gmail: you have to make a new account and then you can transfer your subscription in the "billing" section of the new website. Putting your email in and waiting for a code without saying "create new account" won't work.

  • J.Y. PingJ.Y. Ping Administrator Instructor
    edited June 24 14517 karma

    @"gie.wilson925" @rachelwinner22 Please see @snikas23's reply. You do have to first create a free account here: https://7sage.com/users/register

    If you have any issues, you can always email studentservice@7sage.com

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