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Alan Cheuk-2

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Alan Cheuk-2
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  • Discussion clipped on iOS app @dwu5125 Good news, we found a solution! Seems like the problem was caused by a weird iOS quirk. The fix wasn't very elegant, but it should work. Please force refresh and let us know if it still isn't working for …
  • First section data not saved @jasminesade Thanks for the additional information! We still couldn't reproduce on our side , but based on what you said, we added some more checks that might be helpful Single Sections @bugvi_00 @"Positively LSAT …
  • @tamarykatz @DivineRaze PT87 is back up! Thanks for letting us know. Please note that quickview and digital tester isn't available for PT87 yet.
  • Discussion clipped on iOS app @dwu5125 Updating just to let you know that we are still investigating this. We've followed some leads, but still haven't found a solution yet, sorry, it's proving to be quite difficult to track down. We are contin…
  • First section data not saved @jasminesade Thank you for your reply, and once again I'm sorry that happened to you. If it happens again, and you are able to wait on finishing the rest test, please let us know and we will investigate through your a…
  • First section data not saved @jasminesade Oh no, that is very frustrating! I know I would definitely be upset if that happened while I was studying, I'm really sorry our tester did that! We took a look at the database both to see if we could rec…
  • Show Results freezes on iPad Pro @lsatwolverine Thank you for letting us know! I think there there is a good chance that you are referring to the bug listed below (that we found while looking into your issue). If it isn't the freezing issue you …
  • Fails to reload data @joelmpmay So sorry for the trouble! We hope we can get this error on our side so we can fix it soon, and we need some more information to figure it out. It looks like that PT is on blind review mode now with answers selecte…
  • Responses start off eliminated @VanishingTaxAct I'm sure it does happen randomly as well as it has occurred during the middle of the sections as well It is expected to also happen in the middle of sections, at the start of each passage/game. …
  • Blind Review not loading for some sections @standardizedcanbelearned @zmy20093238648 @VanishingTaxAct We just put out a fix that should solve this problem. Please try accessing the sections that were not loading for you before and let us know if …
  • Blind Review not loading for some sections @standardizedcanbelearned @zmy20093238648 Thank you for sending us these details! I t looks like there is definitely something weird going on here, and we are looking into it. Untimed Tests @lsatstudy18…
  • Blind Review not loading for some sections @standardizedcanbelearned Thank you for letting us know! Could you please let us know what PT and section are giving you trouble, so we can take a closer look?
  • Digital Tester for problem sets @TwinklePatel Great, I'm glad it's working well for you, and thank you for the encouragement! Sorry, it's hard to predict when the Digital Tester will be ready for problem sets. A big part of the timing depends o…
  • Questions don't all fit in bottom bar @username_hello Thanks for the suggestion, I think that'll be a lot better! The bottom bar is slightly condensed now, so that up to 28 questions (the largest section size - only about 3% of sections are this …
  • Discussion clipped on iOS app @dwu5125 Thanks for letting us know! We found it on our side to and are investigating. Course page PT links are broken @mixedlaw Thanks for the heads up! We couldn't reproduce it on our side though Could you p…
  • What if no Internet, or Internet cuts out? @Mike_Ross If there is no Internet, then you can't use the digital tester, sorry! The digital tester requires an Internet connection to work. If your computer crashes, or you close the window/tab, or go…
  • RC line is selected while scrolling @"Grace..." Thanks for letting us know, we pushed a fix that should solve this. Please force refresh and let me know if it helps. Adjusting options before starting PT @"Grace..." You can change your option…
  • Highlighting while scrolling @Isaiah4110 @username_hello @"Grace..." Sorry for all the highlighting issues! Please try highlighting again, it should be much more resistant highlighting on scroll now. If you start your drag moving left/right, it…
  • Highlighting Question Stems and Responses on Android @firefistcaes Fix is live! Please force refresh and let me know if it's working now or if there is still a problem.
  • Does Digital Tester Work On 7Sage App @Linda1205 Yes, it should also work on the app. If you are running into difficulties using the tester with the app, please let us know! Digital Tester Not Loading On iPad @Linda1205 Oh no, thanks for lett…
  • Custom Problem Sets @Bluffer0123 Just letting you know we have been and still are actively working on this. A lot of progress has been made on this, but it's still not ready for prime time. RC Passage Line Numbers @lsatplaylist @Isaiah4110 …
  • Highlighting question stem and responses @firefistcaes Thanks for letting us know! I just checked on Mac Chrome and iPad Safari, and I could highlight question stems and responses on my side. Could you please give me some more information when t…
  • Bouncing Answer Choices @"Jay Tee" @"you got LITT up" We put in some measures that fixed the instances of bouncing answer choices that we saw. That said, there are so many combinations of browsers and devices (and different question layouts) th…
  • App/Browser Crash - Timer is wrong @parkeuny Normally, even if you accidentally quit the browser or restart your computer, the timer should be accurate to within a second or so. I am fairly sure that what happened in your case was that the crash …
  • RC Passage Line Numbers @lsatplaylist Yes, when we get a solution figured out, line numbers will definitely be replaced with something that will let the questions still work properly. App Crashed @parkeuny Oh no! Sorry about that. If you hav…
  • RC Line Numbers and Left-Right @Isaiah4110 Thank you for letting us know! We are still working on a solution for the line-numbers. We can't just remove them without doing anything more because the old questions refer to line numbers. Once we r…
  • Display Scrambling and Glitching on iPad @"Heart Shaped Box" @cedricyhkim We just pushed out a fix for this! The screen may still glitch out, but if it does, it should fix itself in less than 1/4 of a second. It's not a very elegant solution, but…
  • Display Scrambling and Glitching on iPad @"Heart Shaped Box" @cedricyhkim Thank you for letting us know about the full screen, exit, then return steps! It reproduces most of the time on a real iPad Pro 12.9 1st gen on our side. Unfortunately can…
  • @a1ex_682 Please report bugs and issues on this thread @"Super Saiyan" (2) We expect the RC section on the real test to not have line numbers. I don't know (1) What kind of scratch paper? Maybe someone else here knows?
  • @Mike_Ross You can't take individual sections untimed right now, sorry. After taking a PT you can BR it with unlimited time. You don't need wifi to use the digital tester. Any Internet connection should work.