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Juliet - Student Service
About
- Username
- Juliet - Student Service
- Joined
- Visits
- 4,988
- Last Active
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- Member, Administrator, Student Services
Comments
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@"sbeleuz-1" said: Is there a chance to upgrade to retain access to the LG explanations for a shorter amount of time for those taking the November test? Hi there, The only options for upgrading are to Premium, Ultimate, or Ultimate+. Howeve…
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@tiena said: there is a blind review going on for prep test 88; will all those explanations also disappear tomorrow for people with free accounts? please respond; this is very important to me! Hi there, No, the BR recordings for PT 88 will …
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@tiena said: will these recordings still be available to people with free accounts tomorrow? Hi there, Yes, the recording will be available for a period of one month.
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Hi @TOvsEverybody I am sorry to hear this. That must be very frustrating. I tried to reproduce the issue but I was not able to. Can you try clearing the cache on your browser? (Here's how to do it: https://classic.7sage.com/clear-cache/). If that …
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@Logician said: @"Juliet --Student Service--" hi, thanks for the info. Turns out the cache just needed to be cleared. Hi there, Thanks for letting me know. If you have any further issues, please feel free to reach out.
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Hi @Logician I am sorry to hear that. Under the "Timing" column in the results table, you should be able to see the information as to how much time the game setup and all the questions took. See the GIF below: If you don't see these details, try…
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@motximotxi said: Yes, came here to say this! Is there any way you could keep the target time? Thanks! @bigjoec said: When the access is shut off, will we just lose the videos, or will we lose access to the entire explanatio…
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@bigjoec said: When the access is shut off, will we just lose the videos, or will we lose access to the entire explanation page (e.g. https://classic.7sage.com/lsat_explanations/lsat-58-section-3-game-3/ ). In particular, it would be cool…
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Hi @"Liam.boland4", @ALEXAN.S, @Isaiah4110, @"Kristen R", @OrdinaryButExtraordinary, @"I Dunt Want It", and @"Harvey Dent" I'm sorry to hear it's not working. We are looking into this, and I will let you all know when the fix is out. Thanks for le…
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@alexandragraves89 said: Does anyone know what happened to the video explanations for all prep tests? Did those disappear or am I losing my mind? Hi there, Sorry about that. The PrepTest explanation videos are now only accessible via the LS…
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@johnnylaw said: @"Juliet --Student Service--" looks like the function is working! thanks, and I'm digging the redesign Hi there, You're welcome! Feel free to reach out if you have any questions or concerns!
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Hi @TheSoulisStillDancing and @dncdrc_04 Sorry again for the trouble. We pushed out a fix. Please force refresh the page and try again. Scroll to the end of the page and tap on "force refresh." See the screenshot below: Let us know if you're st…
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@"Harvey Dent" said: It’s back up! Thanks a lot! You're welcome! If you have any further issues, please let us know.
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@dncdrc_04 said: I am having the same issue Hi there, I'm sorry about that. Thanks for letting us know. I was able to re-create the issue on my end. We are looking into this, and I will update you as soon as we put out the fix.
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@TheSoulisStillDancing said: When I try to make my own problem sets, it used to let me know which questions I did before and how many times. This function does not show up for me anymore and I am unable to filter by clean or already taken. H…
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Hi @johnnylaw, @thebrycewatkins, @GamesHack, @yes944-444 Sorry for the trouble. Thanks for letting us know about the issue. We pushed a fix out just now. Please force refresh the page and try again. Scroll to the end of the page and tap on "force …
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Hi @"I Dunt Want It", @lsatgodjk, @Chardiggity, @Chloefrazer, and @"Ralph the Rover" Sorry for the trouble. Thanks for letting us know about the issue. We pushed a fix out just now. Please force refresh the page and try again. Scroll to the end of…
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Hi @TrigirlESQ, @DivineRaze, @ivy_ivy4, and @Lolo1996 Sorry for the trouble. Thanks for letting us know about the issue. We pushed a fix out just now. Please force refresh the page and try again. Scroll to the end of the page and tap on "force ref…
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Hi @johnnylaw @thebrycewatkins @GamesHack @yes944-444 I'm sorry about that. Thanks for letting us know. I was able to re-create the issue on my end. We are looking into this, and I will update you as soon as we put out the fix.
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Hi @"Harvey Dent" @Skylande @ReginaPhalange @NZ180 I'm sorry about that. Thanks for letting us know. I was able to re-create the issue on my end. We are looking into this, and I will update you as soon as we put out the fix. In the meantime, if y…
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Hi @lsatgodjk @Chloefrazer @"Ralph the Rover" I'm sorry about this. Thanks for letting us know. I was able to re-create the issue on my end. We are looking into this, and I will update you all as soon as we put out the fix. Thanks!
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Hi @TrigirlESQ and @DivineRaze I'm sorry about that. Thanks for letting us know. I was able to re-create the issue on my end. We are looking into this, and I will update you as soon as we put out the fix. In the meantime, if you can let us know w…
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@lexxx745 said: Im trying to look for answers to the LR questions from PT 9. Before the digital change, you could enter it manually or find them. Now, its forcing me to take the test digital first Hi there, Sorry about that. Regarding the P…
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@jbwyatt68 said: It's normally split into three tasks under each test, and now I cant find the videos? I have ultimate? Hi there, Sorry about that. We recently made a few updates to the site. The PrepTests explanation videos are now only ac…
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@TrigirlESQ said: Mine are lagging too Hi there, Sorry about that. Some students have reported that using an adblocker interfered with videos on our site and that disabling the adblocker fixed the problem for them. We've also added a "simp…
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@bigjoec said: @"J.Y. Ping" said: @motximotxi @Shamsies @smartaone2 The Starter course includes all video explanations (including LG) for PTs 36-44, so you'll have those. For LG videos from other PTs, they will no…
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@"duncan chiu" @mw253277 Sorry about that. We've made some recent changes to the site. Previously, you would get an option between digital and paper, now a Digital Tester session is automatically created if you have access to that PrepTest. If you …
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@robertobolanos89 said: What is going with the LR section? I can't see the answer and explanation.. can someone explain this? Hi there, Sorry about that. I tried to re-create the issue but I was not able to. Can you tell me which LR section…
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@mmingshi said: Is anybody else finding this to be the case with all of their PT explanation videos? How do I resolve this? Hi there, Sorry about that. I tried to re-create the issue on my end but I was not able to. Some students have repor…
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@"Briana 170" said: I am having the same issue even though I have the ultimate+ course.....hmmm Actually, for some reason I cannot access them from my syllabus or study schedule but if i go to Resources>Explanation Videos, they are all…