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Theo - Student Service
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- Theo - Student Service
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Comments
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Hi there, The password for the PDF is the email address associated with your 7Sage account. When you open the PDF, please try entering your email address when you are prompted for a password. Let me know if you have any further questions.
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@"winniezam" @"jeff.wongkachi" Thank you for those information. Please allow me to pass it on to the team for us to investigate. I'll get back to you as soon as we have an update. (Update: resolved)
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Hi there, I'm so sorry this happened. We just rolled out a fix. You should now be able to open the Problem Sets without any issues. Let us know if you have any questions.
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Hi everyone, I'm so sorry to hear that you are having issues and I completely understand how frustrating this must be for you. I will forward this to the team for us to investigate. Please allow me to get back to you as soon as we have an update.
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@Regis_Phalange63 said: Theo, what's your e-mail address? Same thing happening all over again in the evening I have a picture to send you; it's about how long it takes to access 7sage. @"Theo --Student Service--" Hi there, I'm sorry t…
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@Regis_Phalange63 said: @"Theo --Student Service--" Theo, sorry it took me a while to get back to you! I had to call up the technician in my area and the problem had to do with bandwidth! I'm in Asia so whenever I had these issues, I was…
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Hi again, I'm really sorry that you're experiencing this! We haven't heard from other students that they are having similar issues. I'd like to get to the bottom of this for you, unfortunately, we'll need more information. To help us narrow down …
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Hi there, We can try to set the PDFs to be download instead of opening them on Chrome. Here how to do it: 1. In Google Chrome, type chrome://settings/ at the address bar 2. Type "pdf" on the search bar found at the top of the settings page 3. Ta…
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Hi there, You may also want to check this podcast episode by JY: I hope this helps.
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Hi there, Sorry, we don't have the option to hide the questions to the right of the passages. You probably know this, but you can get a slightly better view of the passages if you maximize the digital tester using the square like button as shown b…
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Hi there, Are you able to hear videos from other sources like other websites or local media stored from your device? You can also try changing your video player settings for maximum compatibility. You can do so with these steps: Go to your Setti…
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Hi there, You can try changing your video player settings for maximum compatibility. You can do so with these steps: Go to your Settings Under Video Player, select Simple Then tap on "Save Changes" as shown below. If you haven't already, you …
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Hi there, Yes, you can create a custom Problem Set with those wrong answers, but you'll have to pin them first. Here's how: Pin questions from Analytics 1. Navigate to Analytics: https://classic.7sage.com/review-lsat-sections/ 2. Tap on the "Q…
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Hi there, PrepTest timing feature records how much time you've spent on each question. You can see them in your Analytics upon completion of each Digital PrepTest and BR. In your analytics, you may see questions with 0m if: 1. You ended the …